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Developing Emotional Intelligence Skills for High Performance Cultures

By: Maaheem "Mak" Akhtar

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cheerful office coworkers gathered having fun while celebrating their performance

Here’s a bold statement right out the gate:

EQ is More Important Than IQ for Business

What’s EQ, you ask? Emotional Intelligence (EQ) is “the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions.

Sounds fluffy, but it’s never been more important for the workplace. Currently, we’re experiencing record-breaking stress levels, according to an annual survey by the American Psychological Association. Increasingly, we’re operating in a business world that the military describes as “VUCA”:

  • Volatile
  • Uncertain
  • Complex
  • Ambiguous

People need to become more resilient than ever.

Thanks to the internet age, anyone can get information at a moment’s notice. Now, being smart is expected. IQ is table stakes. But some skills just can’t be acquired by reading a couple of blog posts:

  • self-awareness
  • self-regulation
  • motivation
  • empathy
  • social skills

The research shows that EQ for employees is a no-brainer. 90% of the top performers have a high EQ. Additionally, they make $29,000 more annually than their low EQ counterparts. This is why employers are scrambling to improve their emotional intelligence training as part of their leadership and development programs.

Want to learn more? Learn the must have emotional intelligence skills for a high performing team.

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