Developing Emotional Intelligence Skills for High Performance Cultures

By: Maaheem "Mak" Akhtar

Employees reviewing work on ipad and laughing

Here’s a bold statement right out the gate:

EQ is More Important Than IQ for Business.

What’s EQ, you ask? Emotional Intelligence (EQ) is “the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions.

Sounds fluffy, but it’s never been more important for the workplace. Currently, we’re experiencing record-breaking stress levels, according to an annual survey by the American Psychological Association. Increasingly, we’re operating in a business world that the military describes as “VUCA” – volatile, uncertain, complex and ambiguous, and people need to become more resilient than ever.

Thanks to the internet age, anyone can get information at a moment’s notice. Now, being smart is expected. IQ is table stakes. But the skills of self-awareness, self-regulation, motivation, empathy and social skills just can’t be acquired by reading a couple of blog posts.

The research shows that EQ for employees is a no-brainer. 90% of the top performers have a high EQ. Additionally, they make $29,000 more annually than their low EQ counterparts. This is why employers are scrambling to improve their emotional intelligence training as part of their leadership and development programs.

Want to learn more? Learn the must have emotional intelligence skills for a high performing team.

Share with your community

Sign up for our Newsletter

Subscribe to our monthly newsletter on the latest industry updates, Rethink happenings, and resources galore.

Related Resources


It is well understood that embracing neurodiversity in the workplace fosters inclusion and innovation. Recognizing this,...


As we close LGBTQ History Month, we also need to be aware of people that do...


This article presents ten tips for creating and maintaining a culture of inclusivity in the workplace...